A narrow promise with a clear remedy.
Each brief begins processing automatically after payment. This policy describes when correction or refund is available.
Cancellation
Because processing begins automatically after payment, cancellation may not be possible once checkout completes. An accidental duplicate charge or clearly incorrect scope will be reviewed promptly.
Late or undelivered work
If the brief is not delivered within one business day after successful payment, you may choose continued automated fulfillment or a full refund.
Material scope or sourcing issue
If the delivered brief materially fails to match the submitted scope or contains a material sourcing error, contact support within seven calendar days. FundedLab Radar will provide a reasonable correction or a refund.
What is not a defect
A smaller result set is not a defect when the public evidence does not support additional strong matches. A lack of sales outcomes, purchasing intent, or procurement access is also not a defect because the service does not promise leads or sales.
How to request help
Use the support contact shown on your Stripe receipt or payment confirmation. Include the delivery email, purchase date, and requested resolution. Do not send card numbers or bank credentials.